Job Description
- Manage and support IT infrastructure, network systems, hardware, software, and end-user technology requirements.
- Provide technical support, troubleshooting, installation, configuration, and maintenance of IT systems.
- Monitor network connectivity, infrastructure performance, system availability, and IT-related issues.
- Support implementation and maintenance of computers, servers, networking equipment, peripherals, and related technologies.
- Diagnose technical problems and provide timely solutions to minimize operational disruptions.
- Maintain IT documentation, asset information, system records, and coordinate with vendors and service providers when required.
Qualification
Bachelor’s Degree / Engineering Degree in Information Technology, Computer Science & Engineering (IT / CS&E)
Experience
Minimum 5 years of relevant experience
Key Skills
- IT Infrastructure
- Networking & Connectivity
- Technical Support
- Hardware & Software Troubleshooting
- System Administration
- IT Operations & Vendor Coordination